| The human factor exerts a dominant influence on road
safety.The implementation of measures that may effectively
influence the behaviour of road users are recognized,
therefore, as a vital aim of road safety activities.
Road safety campaigns are an important tool for reaching
this aim. They complement, but do not replace, however,
regular year-long activities aimed at improving road safety.
Safety campaigns, directed at a specific target group
of road users and designed to change their behaviour,
should involve governmental, municipal and non-governmental
institutions and organizations and mass media as widely
as possible.
The results of road safety campaigns depend however,
first of all, on the manner of communication to road
users. Since the target of the campaigns are people
or groups of people, and as the characteristics of their
behaviour is different from one country to another,
Governments have so far followed their own approach
in this field. While most of the rules and regulations
governing road safety are becoming uniform in all countries
due to the increasingly wider application of UN/ECE
agreements and conventions, the specific messages addressed
to the target group chosen for a campaign may vary from
country to country and even within a single country.
Nevertheless, the UN/ECE recommends the following
principles which can be applied to road safety campaigns
in all countries:
- Communication in road safety should not be
used only as an isolated safety measure but should
also be combined with other measures, such as
legislation, education and enforcement.
- The prime aim of communication
should
be to motivate the target group to adopt safer
behaviour as a matter of habit or, in general,
to increase awareness of safety problems. Messages
should be designed, therefore, not only to attract
attention but also to stress the point that each individual
is running dangers and is likely to have an accident,
thereby overcoming any psychological resistance and
changing it into acceptance.
- The message should be as specific as possible
so as to provide as clear guideline for a given situation
and it must be seen as true. The informant and the
information medium should inspire confidence by their
actions and the use of reliable information sources.
Effective communication depends also on a reliable,
detailed and up-to-date system of statistics.
- Communication should also take into consideration
the fact that individuals have the tendency to
overestimate the possibility provided by the technical
devices of their vehicles and their driving capability
and thus feel safer than they really are. The factors
necessary for a successful dialogue between traffic
experts and road users can be inspired from marketing
communication techniques. Appropriate media and advertising
forms, most suitable for the target group and the
theme chosen, should be selected.
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