Where to Order Publications

All orders from North America, Latin America and the Caribbean and Asia and the Pacific should be sent to:

Customers in Europe, Africa and the Middle East should send their orders to:

While publications can be ordered directly from New York or Geneva, please also see our list of distributors.

Payment Terms

For your convenience, we accept American Express, VISA, Mastercard and JCB credit cards, cheques and money orders. Credit card orders may be placed by telephone, fax or e-mail. Account holders should submit their orders by mail, fax or e-mail including an authorized purchase order number and bill-to account number. For non-account customers, prepayment is required with all orders. UNESCO Book Coupons can also be used to purchase all books and periodicals of the United Nations. Orders paid by check will be held for 10 days or until the check clears. Use of a credit card will expedite your order.

Prices, Discounts, Shipping and Handling

All prices are quoted in US Dollars and are subject to change without notice. A shipping and handling fee will be added to each order. Information on shipping and handling can be found on the Order Form.

Special shipping instructions can usually be accommodated and these will be charged on an individual basis.

Contact us for Express Delivery options.

Booksellers will be granted retail discounts. For information on discounts, please contact us.

Opening an Account

United Nations Publications offers accounts to agents, booksellers, universities, libraries and institutions who intend to order publications on a continuing basis.

To establish an account, the following prerequisites need to be met:

1) fill out UN Account Application Form ;

2) submit bank references and at least two current credit references;

3) prepay your orders for the first year.

Following satisfactory reference and credit checks an account will be opened and at that time credit terms will be established.

Maintaining an Account

Customers who have a credit account with United Nations Publications should submit their orders by mail, fax or e-mail with an authorized purchase order number. The account number must be quoted on all orders, claims and correspondence. When remitting payment for invoices, invoice numbers must be clearly quoted. This will enable the efficient processing of orders. All balances must be paid on a timely basis in accordance with the credit terms issued.

Credit Terms

1. A customer's credit limit is determined by their credit history.

2. Payment in full is due 30 days from date of invoice for US and Canadian customers and 120 days from date of invoice for all other customers.

3. Interest on overdue accounts accrues at the rate of 1.5% per month (18% APR).

Deposit Accounts

Any customer, non-account or account holder, wishing to establish a deposit account should submit their request in writing. A minimum deposit of US$500.00 must always be maintained in the account. Upon receipt of your deposit, an account number will be assigned.

Returns Policy

Returns are permitted for books bought directly from United Nations Publications in New York and Geneva under the following conditions:

1. Books must be in resaleable condition.
   

2. Retail and wholesale customers: Books must be returned no sooner than 90 days from date of invoice and no longer than one year from date of invoice.
   All other customers: Books must be returned within 60 days from the date of the invoice.
   

3. For full credit, a copy of the invoice must be enclosed with returns. Returns without invoice will be credited at a maximum discount of 40% of the invoice gross amount.
   

4. Video cassettes, CD-ROMs, computer diskettes and other electronic products can be returned for replacement only.
   Posters or gift items cannot be returned.
   

5. All items must be returned at customer's expense. We are not responsible for lost returns shipments
   

6. Returns by mail from the United States, Latin America and Asia and the Pacific should be sent to:
   United Nations Publications
   Returns, Room NL-210
   New York, N.Y. 10017 USA
   

7. Returns from Europe, Africa and the Middle East should be sent to:
   United Nations Publications
   Room E.19 (Sales Return Unit)
   Palais des Nations
   CH 1211 Geneva 10 Switzerland

Examination Copy Requests

Through our Academic Textbook Programme, university professors who wish to consider any publication for use in a course, may request an examination copy at a Special Academic Price. We do offer a complete refund if the book is adopted as a text. Currently, this programme is only available in the United States. To find out more about the Programme, please contact United Nations Publications in New York or visit the site.

Copyright and Permissions

All publications of the United Nations are protected by copyright laws and regulations. For this reason, written permission for any reproduction, whole or in part, in any format, including hardcopy, microfiche, or electronic, must be obtained from the United Nations.
For Permission please write to:

For commercial purposes please see Rights and Licensing.