The Single Window Planning and Implementation Guide contains managerial guidelines for policy managers, policymakers and those who are tasked to plan and manage the information technology-enabled Single Window development projects for simplifying cross-border trade procedures and document requirements within developing economies and transition economies.
The objective of the Guide is to assist the decision makers, Government officials and private stakeholders to address managerial issues that may affect the planning, the development and operation of Single Window systems, including their cross-border interoperability. The Guide also serves as background reading for capacity-building workshops, especially those supported by United Nations regional commissions and other international funding agencies. Such workshops aim at building the managerial competence of Government officials and relevant stakeholders to plan, manage and oversee the Single Window projects within their economies or within a region of collaborative economies.
Therefore, the target audiences of this Guide are policy managers, Government officials and other stakeholders especially those who are tasked to lead, coordinate and/or involve in initiating, planning and managing Single Window projects.
Improving trade and transport-related procedures and documentation with some forms of electronic-based Single Window environments is well recognized as one of the most important development visions for increasing trade competitiveness of many economies. However, how to transform these visions into reality is neither simple nor obvious.
Therefore, a holistic and systematic framework for guiding the planning and implementation of the SW vision into reality is proposed. An architecture-based approach, called Single Window Implementation Framework (SWIF), as recommended in the Guide, provides policy managers and decision makers with guidelines on how to systematically structure many complicated challenges of Single Window implementation into less complicated and more manageable sub-components.
The Guide also suggests a stepwise project management process and practical steps on how to initiate a project, how to analyse the current environment, how to propose the target architectures from different viewpoints, and then how to formulate the high-level master plan for implementation.
The Guide also discusses key ideas on some approaches to secure political will with its clear vision and how to formulate an effective collaborative platform. We discuss the importance of other critical success issues including the necessity of business process analysis, data harmonization, development of electronic messages, and commonly agreed functions of its application architecture. A case study at the end of this guide summarizes the implementation experiences and history of a national Single Window project using the described implementation framework.
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