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Speakers' Bios

Igbal Babayev is from Azerbaijan. He studied at Kyiv (Ukraine) National University of Construction and Architecture, faculty of Automation and Information Technology (1986). He obtained his PhD in Information Technology (1990), and became Dr. Sc. of Project Management (2006). Currently, he is director of the projects “United Automation Management System in Customs Service” and “e-Customs”, and of a number of regional and international projects. He is also member of Director Board of the International Project Management Association.
He has been director of more than 20 important state projects and programs in the fields of management of state affairs, education, economy and business development. He was awarded National contest “Azerbaijan e-Content”. He served as Founder and President of the Azerbaijan Project Management Association (AzPMA) (1999) and Project Management Software Company (2002).
He was awarded the “Famous scientists of Azerbaijan” by the Scientific Center” commission in 2004 and honored with international diploma. Igbal Babayev has published more than 100 scientific articles and 8 books on Information Technologies and Project Management. He is a member of the editorial board for several national and international Journals in the fields of Project Management and Information Technology. He is a member of Advisory Committee of the United Nations Network of Experts for Paperless Trade in Asia and the Pacific. Igbal Babayev took part and gave speeches in many international conferences and seminars in Asia, Europe and America countries. He lives in Baku, Azerbaijan and can be contacted at

Tom Butterly is Chief of the Global Trade Solutions Section, United Nations Economic Commission for Europe (UNECE), responsible for Trade Facilitation, the UN Centre for Trade Facilitation and Electronic Business (UN/CEFACT) and related matters. He was formerly senior trade facilitation expert at UNCTAD, secretary to UNECE Working Party 6 on Regulatory Cooperation and Standardization Policies and team leader for the Trade Facilitation Unit in UNECE.
Prior to joining the United Nations Tom worked as Managing Director of International Management Consultants (IMC), Ireland and Zimbabwe; Senior Consultant to ZimTrade, Zimbabwe and the Mauritius Export Development and Investment Authority (MEDIA); Manager of International Trade Research at the Nova Scotia (Canada) Department of Industry, Trade and Technology; Senior Economist at the Nova Scotia Department of Advanced Education and Job Training; Senior Account Representative at Digital Equipment Corporation, Canada, and Production and Quality Control Manager of Telectron Ltd Ireland.
Tom holds a BA and MA in economics from Dalhousie University Canada, a Diploma in Telecommunications Technology for Dublin Ireland, and has undertaken extensive postgraduate training in international marketing and development. He is married with 4 children. He can be reached at

Luca Castellani (1968) is a legal officer in the secretariat of the United Nations Commission on International Trade Law (UNCITRAL), where he is tasked with the functions of secretary of Working Group IV (Electronic Commerce) and with the promotion of the adoption and uniform interpretation of UNCITRAL texts relating to sale of goods and electronic commerce. He is currently member of the United Nations Network of Experts for Paperless Trade in Asia and the Pacific (UN NExT) Legal Advisory Group.
After graduating in law in the University of Torino, he received a doctoral degree in comparative law from the University of Trieste and a master in international law from New York University. He was admitted to the bar in Italy and held research lecturing positions in Italy (Università del Piemonte Orientale) and Eritrea (University of Asmara).
He joined the Office of Legal Affairs of the secretariat of the United Nations in New York in 2001, working at its Treaty Section, and moved to its International Trade Law Division (discharging the functions of UNCITRAL secretariat) in Vienna, Austria, in 2004. He also served as legal advisor to the United Nations Mission in Ethiopia and Eritrea (UNMEE) in Addis Ababa, Ethiopia, in 2008, and as Programme Officer, Corruption and Economic Crime Branch (CEB), United Nations Office on Drugs and Crime (UNODC) in 2010, dealing with issues relating to the use of electronic means in the prevention of corruption.
He published in the fields of international trade law and comparative law, dealing, in particular, with sale of goods, electronic commerce and trade law reform in developing countries.

Carlos Grau Tanner is currently Director General of the Global Express Association He has formerly been Director of Government and Industry Affairs at IATA , General Manager of Government & Industry Affairs at Swissair , and International Civil Servant at the Council of Europe.

Dr. Magdi Farahat started work in 1975 at the Ministry of Economy & Foreign Trade of Egypt.
Over the next 30 years, worked in the Departments of EU & West Europe (twice, and headed it the second time in 1999), Eastern Europe, Arab States and Africa Division. Served at Egyptian Commercial Offices in London & Madrid, and headed the offices in Jakarta, Tel Aviv and - lastly - Geneva; the latter as Trade Negotiator-in-Chief at WTO & UNCTAD.
Participated in various negotiations as representative of Egypt's trade interests, including Egypt's FTAs with the EFTA and MERCOSUR, as well as the EPA with the EU. Did 2 two-year stints as Special Assistant to both the Minister of Investment, and the Deputy PM and Minister of Planning & International Cooperation. Since mid-2005 till end 2008, headed the Africa Bureau at the ITC. As of June 2009, he is the Principal Advisor on Trade at UNECA Geneva.

Frank Heijmann studied International Customs Law, International Business Administration and Strategic Development and holds, besides degrees on those topics, a master degree in Fiscal Affairs. He has been working with the Tax and Customs Administration of the Netherlands since 1986. From 1995 until 2000 he worked as legal advisor / customs coordinator for the Candidate Member States on behalf of the Dutch Customs Administration. From 2000 until 2007, he was strategic policy advisor at the Customs Administration of the Netherlands and chaired the national Codex Expert Group, responsible for explanation and implementation of EU-Customs Legislation in the Netherlands. Also he chaired in 2005 and 2006 the EU-working group on improving Inquiries in Transit. Since the end of 2007, Frank was working as Counselor Customs & International Affairs at the Dutch Ministry of Finance. His fields of attention were Customs Cooperation in Law Enforcement, Tax and Customs Relations with the Netherlands Antilles, the modernization of the EU Customs Code and the evolution of supervision and monitoring supply chains / logistics. Since October 2010 Frank is Head of National and International Trade Relations for the Customs Administration of the Netherlands.

David Hesketh has been in UK Customs since 1975 and is now a Senior Business Manager working on international customs research and development programmes. David has extensive knowledge and experience of organisation reform in Customs having worked for the World Customs Organisation as an attaché based in London, as a Project Manager for the Department for International Development in the Caribbean and on missions for the International Monetary Fund, the United Nations and the Commonwealth Secretariat. From 2006 to 2008 David was the Revenue Business Development Director with Crown Agents before returning to UK Customs. Since 2008, together with Dutch Customs, David has been involved in supply chain visibility research including the EU, FP7 projects of Integrity and Cassandra. David has a Masters degree in International Customs Law and Administration from the Centre for Customs and Excise Studies, University of Canberra, Australia.

Alex Kabuga is the Chief Executive Officer of Kenya Trade Network Agency (KENTRADE) the Single Window Operator Entity in Kenya. He has been involved and spearheaded the development of the Kenya Single Window System since its inception last 5 years and sensitisation of the need for the single window systems in East African Community Partner States. He led the initiative to set up the relevant implementation mechanisms including the creation of the KENTRADE as the Special Purpose Vehicle to implement, operationalise and manage the Single Window System.
Mr. Kabuga has a wealth of experience in business logistics and business process re-engineering and having worked previously in maritime logistics arena in Kenya and the East African region. He has a Master’s Degree in Business Administration (MBA) and qualifications in Management Information Systems.

Somnuk Keretho is the founding Director of Institute for IT Innovation (INOVA), a research and development institute of Kasetsart University, Thailand, specializing in ICT-enabled innovation, trade facilitation and e-logistics initiatives including Single Window strategic planning and implementation, enterprise information architecture for e-government and e-business, business process analysis and improvement, data harmonization and modeling, ICT-related standards and interoperability, e-transaction related laws, and process-oriented quality software engineering. He has leaded several ICT strategic projects at organizational, national and regional levels. For the past seven years, he has assisted Ministry of Information and Communication Technology, National Economic and Social Development Board, Ministry of Transport, Port Authority of Thailand, and Ministry of Agriculture in architecting “Thailand Single-Window e-Logistics” related projects including its national e-logistics strategy, implementation plans, interoperability and standards, harmonization and simplification of import, export, and transport-related documents and procedures, automatic electronic-gate systems development for the Bangkok Sea Port and the Leamchabang Sea Port, and several related software development projects.
Several of those projects are being aligned somehow with several regional and international collaborations, in which Dr. Keretho has actively engaged mostly related to trade facilitation, single window and paperless trading initiatives through UNESCAP, UNECE, APEC and ASEAN. He has played several roles in catalyzing the creation of and actively contributing to the United Nations Network of Experts for Paperless Trade in Asia and the Pacific (, and providing some technical supports to the APEC Paperless Trading and ASEAN Single Window Initiatives. He is the main author of the UNNExT Business Process Analysis Guide, the UNNExT Data Harmonization Guide and an upcoming UNNExT Guide for Single Window Planning and Implementation.

Gareth Lewis, after a background in Economics at the University of Adelaide in South Australia, Gareth Lewis began his Customs career in Port Adelaide and spent several years learning the basic functions of trade regulation and security at several marine, air and land ports in that part of Australia. In subsequent years he worked in the Canberra Headquarters of Australian Customs and also as a senior manager in Melbourne, Australia's biggest port. In 2006 he won selection to work in the Facilitation area of the WCO where his broad customs background has been put to good use.

Alain Long Felixstowe is a leader in the port industry with its application of information technology, pioneering the introduction of a computerised Community System in the UK. Known today as Destin8, the system has developed through close co-operation between the port, its customers and HM Revenue & Customs. The system is regularly enhanced and upgraded to meet the evolving needs of the trading community. Destin8 is managed and operated by Maritime Cargo Processing Plc (MCP) which itself is owned by the port community.
Alan Long joined MCP in December 1987, having spent 15 years with HM Customs & Excise and is now the Company’s Managing Director. He has represented UK trade at European and international level within the UN/CEFACT process. He is also a member of the IAPH Committee on Trade Facilitation & Port Community Systems and represents that Committee at the WCO Information Management Sub-Committee (IMSC) and at the European Commission’s Trade Contact Group. MCP is a Founding Member of the European Port Community.

Bill Luddy, Before retiring in July 2008, William J. Luddy, Jr. was a Professor of Management in the Lally School of Management and Technology at Rensselaer Polytechnic Institute (RPI) for 34 years and former Dean of the Graduate School of Management at Rensselaer’s Hartford Campus. Over the past 15 years, Professor Luddy has worked extensively on the development of global E-Commerce law and policy, private international law, international business law, trade facilitation, coordinated border management, and the global supply chain. He is involved in a number of other legal areas related to Information and Communications Technology (ICT) law including, among others, the international Single Window, data privacy, cloud computing, information security/critical information infrastructure protection, and intellectual property rights.
He works in various high-level roles as legal advisor, consultant, and participant with a number of United Nations and Intergovernmental Organizations (IGO), and governments including, among others: the WCO as Special Legal Counsel, UNCITRAL, UNECE,UESCAP, UN/CEFACT, APEC, OAS, ASEAN Single Window as Senior Legal Advisor, EurAsE. He is a member of the United States Secretary of State’s Advisory Committee on Private International Law He has also worked with developing and transition economy countries in Asia, Europe, and South America.

Guilherme Mambo, is currently Board Director of MCNet (Mozambique Community Network) the public-private partnership created to implement the Mozambique Single Electronic Window for Customs.
By rank is Commissioner Customs and for 11 years served as Director IT for Mozambique Customs. On this role he participated in various modernization projects aimed at improving the business environment in Mozambique through improvement of public services particularly the complete organizational transformation of customs and internal tax areas.
Mr. Mambo formal qualifications include a degree in Civil Aviation Engineering; a degree in IT and Telecommunication Engineering and various top managers training in RSA and UK. Currently Mr. Mambo is completing his MBA with Germany IBR - Institute of International Business Relations.
Prior to joining customs in 1998, Mr. Mambo worked in UN lead project in Chechnya, Liberia, Angola where he was exposed multifaceted international experience

Tim McGrath has been involved with electronic business and international supply chains for 30 years, starting with Fremantle Port Authority and port community systems for Australian ports to providing value added services to Australia's Tradegate community.
For the past 11 years Tim has been working on standards for eBusiness. He led the Quality Review Team for the ebXML initiative and between 2000 and 2002 he was a member of the ebXML Steering Committee. Since July 2005 Tim has been the vice-chair of the OASIS Universal Language Technical Committee (UBL). He is also the liaison between UBL and UN/CEFACT. In July 2011 he was appointed a Bureau vice-chair to UN/CEFACT with joint responsibility for the Supply Chain and Methodology and Technology Programme Development Areas.
In 2005 he published (with Robert J. Glushko) “Document Engineering: Designing Documents for Business Informatics and Web Services” from MIT Press.
Tim is currently working with several international standardization projects covering supply chains (EU PEPPOL), transport and freight (the EU e-Freight, US Electronic Freight Management and the global Ocean Freight Industry Standards Advisory Board) and customs (WCO Data Model)

Francis Norman O. Lopez is the President of InterCommerce Network Services, Inc., a value-added service provider accredited by Customs and other government agencies, and currently, the Deputy Chairman of the Pan Asian e-Commerce Alliance (PAA). He works closely with Customs, Freeport and Economic Zone Authorities, the Export Development Council and other government agencies to facilitate trade by enabling electronic transactions between private companies and government agencies (B2G), as well as cross border information exchange. He has participated in the UN/ESCAP Training of Trainors for Multi-Modal Transport, and conducts training on e-Logistics and Cargo Security for freight forwarders.
He is a graduate of Economics at the University of San Carlos, Cebu City, with a Certificate in Development Economics from the School of Economics, University of the Philippines, Quezon City. He has completed the academic requirements for MBA at the De La Salle University, Manila.

Maria L. Ortiz has fourteen years of experience in trade and economic development. She joined the Inter-American Development Bank in 2009 as a consultant and specializes on trade facilitation. Ms. Ortiz has worked on a range of trade facilitation operations in Latin America and the Caribbean, as well as integration initiatives in Europe and Asia. Prior to joining the IDB, she worked for the Colombian government at the Department of Transportation and the Superintendency of Ports. She also worked for private sector companies as an adviser on trade and competitiveness.
Her academic background includes a law degree and master’s degree in commercial law from Universidad Libre and Pontificia Universidad Javeriana in Colombia, as well as a master’s degree in international commerce and policy from George Mason University (USA).

Pascal Ollivier is the Chairman of the European Port Community System Association. He is also Director of Corporate Development at SOGET, Le Havre, a world leader in Port Single Window. As an active member of International Association of Ports and Harbors’ (IAPH) PCS committee, he introduced the IAPH advanced PCS benchmarking during IAHP World Conference in Busan in May 2011. He has the worldwide responsibility of Government and Port Community affairs including Ports and Customs authorities as well as International Organizations such as World Bank, World Customs Organization, Organization of American States, European Commission, UN, IAPH and EPCSA. He is a recognized expert in supply chain security and trade facilitation, and has been a contributor to the World Bank Supply Chain Security Guide. He holds a Master in Monetary Economics from Paris IX University and a Master in Business Administration from European University of America, San Francisco. He is visiting professor in International Finance at Paris IX University, in Port and Maritime affairs at Normandy Business School Executive MBA in Maritime, Transport and Logistics and in Supply Chain Security at University of Le Havre Master in Customs & Logistics. He is a board member of the SEFACIL Foundation.

Saadia Sánchez-Vegas holds a Ph.D. in Information Studies form the University of California at Berkeley (USA), a Master’s degree in Library and Information Science from San Jose State University (California, USA) and a Bachelor degree’s in Sociology earned from the University of Zulia (Venezuela).
Currently, she is Director of the Information and Knowledge Network of the Latin American and Caribbean Economic System (SELA). At SELA she has been responsible for the creation and development since 2005, of the Permanent Secretariat’s work program in Information and Communication Technologies for Development (ICT4D), Knowledge Management and Digital Integration in Latin America and the Caribbean. Among its activities are to promote cross-regional dialogue between governments, the private sector and civil society organizations in Latin America and the Caribbean about various topics related to ICT, competitiveness and sustainable development in the region. In this field, since March of 2010 has organized along with the Ministry of Trade, Industry and Tourism of Colombia, the National Customs Services of Chile, with the IADB and CAF, and the Ministry of Trade and Tourism of Peru, four international events -including the first ever organized in the region- on International Trade Single Windows in the context of trans-border paperless trading in Latin American and the Caribbean. In addition, she has coordinated two research papers on these matters and is responsible for a Pilot Project on Interoperability and Harmonization of Foreign Trade Single Windows in the context of the Latin American Pacific-Arch Forum (ARCO) under the Technical Cooperation Agreement between SELA and CAF (Latin American Development Bank).

Jukka Savo is working as a policy officer for the maritime transport facilitation in the European Commission. He is responsible for the coordination of the implementation process for the single window services required under the directive 2010/65/EU on the vessel Reporting Formalities. Furthermore, he is occupied with the formulation of measures and estimating the impacts of the EU e-Maritime initiative to the maritime transport sector.
Previous to his current position, he worked as a new technology advisor at the European Commission. Before joining to the Commission he gained extensive experience in the United States' Department of State, where he worked as a regional officer responsible for implementation of new technical services in Russia, Baltic States, Caucasus and Central Asia.

Yao-Hua Tan, born 1958 in Amsterdam, is professor of Information and Communication Technology at the ICT Group of the Department of Technology, Policy and Management of the Delft University of Technology and part-time professor of Electronic Business at the Department of Economics and Business Administration of the Vrije University Amsterdam. He was also Reynolds visiting professor at the Wharton Business School of the University of Pennsylvania. His research interests are service engineering and governance; ICT-enabled electronic negotiation and contracting; multi-agent modelling to develop automation of business procedures in international trade. He published five books and over 190 conference papers and journal articles.
He was coordinator and scientific director of various EU-funded projects on IT innovation to facilitate international trade; including the integrated research project ITAIDE (2006-2010) (see and the integrated research project CASSANDRA (2011-2014).
He is vice-chair of the Committee on Trade of the Trade & Sustainable Land Managment Division of the United Nations Economic Comission for Europe.

Jonathan Tat Tsen Koh is currently heads CrimsonLogic’s Trade Facilitation Centre of Excellence, which provides domain expertise for the company’s flagship trade solutions. Jonathan’s current research focuses on Business Process Modelling, Reference Models for Trade Facilitation, as well as Supply Chain Operations, and Government Procurement.
Jonathan has been involved in providing consultancy and advisory services to many governments for their Single Window / Trade Facilitation initiatives, including countries in Asia Pacific, Middle East, Central Asia, North & Central America, and the Caribbean. He currently serves on the International Advisory Committee for the United Nations Network of Experts for Paperless Trade in Asia and the Pacific (UNNeXT).
Jonathan has hands-on experience in many Single Window projects including Qatar’s Customs Clearance Single Window and Kenya’s Electronic Single Window System. He has also served as the lead consultant for several Trade Facilitation Benchmarking studies including Mongolia, Jamaica, Sri Lanka, Bangladesh, Kenya and Papua New Guinea. Most recently, he conducted a trade facilitation diagnostic study for the Government of Peru, under the auspices of APEC Ease of Doing Business Action Plan.
Prior to CrimsonLogic, Jonathan served with SAP AG where he provided strategic advisory services to governments, public sector companies and multinational corporations on Supplier Relationship Management and Strategic Procurement. Prior to this, Jonathan was a partner in a consultancy practice, specialising in global trade management, free trade agreements, preferential trading regimes and trade financing. He started his career with the Ministry of Defence, in the logistics and supply chain roles.
Jonathan has a B. Eng (Hons) in Mechanical Engineering from the University of New South Wales, Australia, and a MBA (Finance & Investment) from the University of Hull, UK.

Juan Carlos Vasquez is responsible for coordinating outreach and fund-raising activities in the CITES Secretariat since October 2008. During over ten years Mr Vasquez worked as Legal and Trade Policy officer, assisting the member States in developing wildlife trade policies and in drafting national CITES legislation. As the Secretariat’s spokesperson and press officer, he is in charge of providing information on the Convention, particularly to the mainstream media and the private sector.
Mr Vasquez is a lawyer from the Universidad Nacional de Colombia with postgraduate studies at the University of Geneva in environmental policy and public management. Before joining CITES, Mr Vasquez worked as an international consultant, lawyer of indigenous communities, consultant of the Ministry of Agriculture of Colombia, licensed attorney and magazine reporter.

Desmond Vertannes is Manager of Cargo Business Processes and Standards, IATA. Des Vertannes' career in aviation spans four decades joining IATA from Etihad where he was Executive Vice President Cargo since April 2007 and prior to that Head of Cargo at rival Gulf Air. Des began with British Airways in 1970 and during 14 years at the airline he held several management posts including Cargo Manager Gulf States and Saudi Arabia in the early Eighties. In 1984 he established and managed his own forwarding business before joining Air Canada as GM Cargo in 1991 responsible for Europe, Africa and Middle-East. His next move was to ground handling company Menzies Aviation where he served as Chief Executive at Air Menzies International (AMI) and Managing Director Menzies World Cargo between 1999 and 2005. In June 2010 he joined IATA as Global Head of Cargo and is based in Geneva.

Mats Wicktor currently holds the position as Director Change Management of Swedish Customs with specific responsibility for strategies in the areas of technical, legal and business development and also for cooperation with other governmental agencies and issues related to Single Window and Coordinated Border Management. Wicktor has been involved in the strategic development of Swedish Customs since 1999 and has participated in several innovation projects, for instance The Stairway, StairSec and The Virtual Customs Office.
Wicktor has also been very involved in the implementation of strategic project management within Swedish Customs, been a promoter of the use of strategic environmental scanning and responsible for business development of Swedish Customs. During a period of two years Wicktor held the position as director of Swedish Customs Future Centre. Wicktor started as a Customs Officer in 1990 and has also worked at the Swedish Board of Agriculture as Customs expert.
Wicktor has been chairperson of the Permanent Technical Committee at WCO and is the Swedish delegate to a number of international committees. Currently Wicktor is elected chair of WCO Information Management Subcommittee and also the Data Model Project Team. Wicktor is also an elected vice-chair of UN/CEFACT with responsibilities for the program development areas Trade and Transport Facilitation and also Regulatory Issues leading development of international standards and recommendations in the domains of International Trade Procedures, Transport, Customs, Environmental Management and eGovernment.

Marianne Wong is Senior Assistant Director of Customs. She joined service in the Royal Malaysian Customs Department since 1981. She has more than 10 years of experience in IT and is currently attached to the Customs Division at Headquarters of the Royal Malaysian Customs. She was part of the Expert Team for the “ASEAN Customs Transit System (ACTS) Feasibility Study” conducted in 2008 under the “ASEAN-EU Programme for Regional Integration Support – Phase II (APRIS II)”. She is a member of the UNNExT (UN Expert Team) Advisory Committee. She has been the Chair of the “ASEAN Single Window Working Group on Technical Matters” since 2007 and actively involved in various international seminar/forum on trade facilitation and Single Window.

© United Nations Economic Commissions for Europe – 2013