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List of Meetings and Events - All

International Conference on Future Directions for Single Window

30 - 31 October 2017

Room XXIV, Palais des Nations, Geneva, Switzerland


UNECE and UN/CEFACT began developing guidance material on the concept of Single Window about twenty years ago. In the early 2000’s, Recommendation 33 on Implementing a Single Window was developed and has been a reference on the definition and base principles ever since. Recommendation 34 on Data Simplification and Standardization and Recommendation 35 on the Legally Enabling Environment soon followed and have recently been completed with Recommendation 36 on Single Window Interoperability.

Single Window is today a major buzz work in cross-border trade and trade facilitation measures. It is cited as one of the obligations of the World Trade Organization’s Trade Facilitation Agreement, raising awareness and encouraging countries to establish such solutions. Guidance material is being developed on every continent and by multiple agencies… And today more and more systems are naming themselves Single Windows even if they do not satisfy all aspects of the UNECE Recommendation 33 definition, bringing confusion to the trading community and encouraging UN/CEFACT to develop its Technical Note on Terminology linked to Single Window and Similar Platforms.

15-20 years on from the first guidance material on this subject, where are we now?


This Conference will aim to take stock of some variations of Single Window implementations and how they align to the UNECE Recommendation 33 definition. This will especially entail underlining that Single Window is a vehicle for trade facilitation measures and not simply a computer system.

It will aim to study the concrete next steps for Single Window evolution.

It will put forward the probable key deliverables to be implemented in the next five years.

It will set the path towards a Single Window Symposium

And of course, it will explain the link to the WTO-Trade Facilitation Agreement (TFA) and all of the TFA measures that SW could help enable.

Target Audience

  • Government agencies involved in cross-border trade (particularly customs agencies)
  • Trade Facilitation bodies
  • Trading community

Registration & Participation

Participation is free of charge, but registration is obligatory prior to the event.




Online registration to attend the Third Single Window Symposium is now open.    

Where to pick up your UN Badge when you arrive on the first day?

In order to enter the Palais des Nations, kindly pick up your entry badge on Monday morning at the UN Accreditation/Security Building located at Pregny Gate on the Route de Pregny (Bus Stop APPIA). The UN Pregny Gate Security opens at 8:00 am and we strongly encourage you to arrive at least one hour before the start of the Forum as there can be long queues at the security check.

Map of the Palais des Nations

Security measures - Strengthening access controls to the Palais des Nations

Users of the Palais des Nations are kindly informed that starting 1 February 2017, access to the Palais will be made more secure and most of the doors will be controlled by a centralized access security system and can only be opened by means of a magnetic United Nations grounds pass issued to authorized users. Only four doors (C-6, A-15, A-17 and E-40) will be accessible without a magnetic grounds pass from 7:00 a.m. to 7:00 p.m. during working days to enable access to visitors and conference participants. Users can also exit the Palais through these four doors after 7:00 p.m.

Please consult the Brochure on the new security measures to access the Palais des Nations.

Please see  map of UNOG Open Access (7:00 a.m. - 7:00 p.m.) through doors C6, A15, A17 and E40.



Delegates and participants, who need to apply for a Schengen visa are requested to contact the Swiss Embassy in their home country.

Participants who need a visa are strongly advised to apply as early as possible.

Please refer to updated information about Swiss Embassies abroad.

Direct links are provided here to two documents containing visa information provided by the Swiss Federal Office for Migration website.

Further information can be found on this site at:  http://www.bfm.admin.ch/bfm/en/home/themen/einreise/merkblatt_einreise.html

Free travel from the airport
Effective January 2008, free tickets for public transport  (TPG) is available from a machine in the baggage collection area (on the left hand side just before passing customs) at Geneva International Airport (Information GIA). This Unireso ticket allows you free use of public transport in Geneva for a period of 80 minutes. In the event of a ticket inspection on the Transports Publics Genevois (TPG) , CFF (Swiss Railways) or Mouettes Genevoises (municipal ferries), anyone holding this type of ticket may be asked to show their airline ticket. If you are staying at a hotel, youth hostel or campsite, the establishment will offer you a “Geneva Transport Card”, which allows you to use public transport in Geneva free of charge during the period of your stay. (More information is available from Genève Tourisme or the establishment concerned.)

Public transport (transports publics genevois)
In Geneva, public-transport tickets (TPG) must be purchased prior to boarding a tram, bus or ferry. Ticket machines are available at most stops. Travel cards or passes can be purchased at the main TPG centres (Rive, Cornavin and Bachet de Pesay) and at newsstands. Please note tickets are not available on the bus itself.

Taxis are readily available from the airport. They are metered, so costs will vary, but the journey from the airport into the city centre will usually cost around CHF 30. The following direct telephone number will ensure arrival within minutes: 022 331 41 33. A taxi stand is located on rue Varembé

Transport to the venue (Palais des Nations)

Public transport from Geneva International Airport to the Palais des Nations

  • Bus n°5 : Bus stop "Nations"
  • Bus n°28 : Bus stop “Appia” or "Nations"

Public transport from Cornavin main railway station :

  • Bus n°5 : Bus stop "Nations"
  • Bus n°8 : Bus stop "Nations" or “Appia”
  • Tramway n°15 : Stop "Nations"

Access to the Public Transport website

Participants are advised to book their accommodation early. Some of the hotels listed may apply United Nations preferential rates.
Some participants have preferred to stay in neighbouring France due to cheaper accommodation costs. There are usually good public transport connections to Palais des Nations. See pages 11 and 12 of the list below for recommendations.


Mr. Lance Thompson
Chief, UN/CEFACT Support Unit 
Economic Cooperation and Trade Division
Contact e-mail: lance.thompson@unece.org

Mrs. Aruna Vivekanantham
Contact e-mail:  aruna.vivekanantham@unece.org

Ms. Amelia Delle Foglie
Contact e-mail: amelia.delle.fogelie@unece.org