WPC* BS>(!1Ӳz\O "ƠkALp% e;hQo:'upb貆-Y.mX [j8ԷڜH6sK0kx||0xo_Cg.(7ZG>;b}_ {F%&VweCٜ$ڨ *Xȑ!ey¥:J$Ӛ$lJ3V(*dttqCBRGܬЉpXF'mSa.4Wo&wQ'VChFW!QYgBI: rB&lB8\G~]`04X` hp x (#><;T.footerfooter    !        >4X` hp x (#>P8page numberpage numberXXXW\  `*Times New RomanTTW        W\  `*Times New RomanTTWV-":footnote texfootnote text       UK  US     `:footnote reffootnote referenceXXXW\  `*Times New RomanTTW        W\  `*Times New RomanTTW 2  '     $  !X$         LFRUS.,CES/SEM.37/6  Page     $ X  !$   XX LX7XX X      XX7 LUSFR,.@    1  A        L L L L  FRUS., u      H4X` hp x (#XH    ?+ 9 AIQ!X? LUSFR,.(e2$ '!   <6X9`("Courier NewTTTitel!  (    L  $  !X$      FRUS.,CES/SEM.37/6  Page    $ X  !$   XX LX7XX X      XX7 LUSFR,.@    2  A       L L L L  FRUS., u     H4X` hp x (#XH  ?+ 9 AIQ!X? LUSFR,.(e2$ '!   K Kd'dxd Level 1 Level 2 Level 3 Level 4 Level 5(e2$ '!   ($    (e2$ '!   E<< c "    L6" AIQ!X6E+ 9 AIQ!AXE($     I '!   X7X?+ 9 AIQ!X?      UKUS.,   X7XXX7X7XXX7      hX7  1   0'    X7XX7XXX7  ݀XX7 LJohnPerry,UKOfficeforNationalStatistics L  0LGE.9830230#0L#$359=AEIMQ1Table_A d%2A`ArialTTTable_BTable_C3|x$\  `*Times New RomanTTC\  P6QP\  `*Times New RomanTTXXP\  P6QXP<6X9`("Courier NewTTTTd6X@DQ@\  `*Times New RomanTT<\  P6QP%2A`ArialTTomanTTJ2PQP(J$^ ^ ^   # &    &     p  &   /  ۑ(1 1     2   $  !X$      FRUS.,CES/SEM.37/6  Page    $ X  !$  2XĜX 1XwfXX XĜ      1 XXwf2 USFR,.@    2  A      2 2   FRUS., u     H4X` hp x (#XH  ?+ 9 AIQ!X?1  USFR,.<9Z .Courier New Regular\  `*Times New RomanTT<6X9`("Courier NewTT# e37=CIQYag1.a.i.(1)(a)(i)1)a) DUD D D!D"b#U$DR5$"r '!   UKUS.,TRWP6&3'6&A43'T        L  +i,Ri.Ri-Y   9     A      I      Q  !    9     A      I   Distr.      UKUK.,     9     A      I   GENERAL'UK.,UK.,        USUK.,   9     A      I   CES/SEM.37/60  09 ##0 9 #9 #   A      I   3February1998  # # 6" AIQ!X60   A      I   Original:ENGLISHONLY ## L<8z X v 0 @ H@EtttE+ 9 AIQ!AXE   33##STATISTICALCOMMISSIONand A      I COMMISSIONOFTHEEUROPEAN p   ECONOMICCOMMISSIONFOREUROPE     I COMMUNITIES(EUROSTAT) Q   CONFERENCEOFEUROPEANSTATISTICIANS   N  JointUNECE/Eurostatseminaronbusinessregisters   (Geneva,1920February1998) $$  Developingeconomiesandtheirbusinessregisters PaperpresentedbytheONS,UK  XX LX7XX X         1     XX7 LԀ      Introduction  E  1.  Businessregisterssupporttheeconomicsurveysthatformthebasisof 4" thenationalaccountsofacountry.Justasthenationalaccountsrequirecomparablecoverageofeconomicactivityandhigh(andmeasurable)quality,sodothebusinessregistersthatunderpinthem.2.  Inacentrallycontrolledeconomy,relativelyfeweconomicunits #S ' generatemostoftheoutput.Measuringtheoutputexhaustivelyofthesekeyplayershasbeenconsideredsufficient.Themovetomarketeconomieshasresultedintherapidgrowthofsmallbusinessesthatmakeanimportantcontributiontoeconomicactivity.Theuseofthe censusapproach,wherebyenumeratorsrecordbusinesses,isgenerallyimpractical.Assuchnationalstatisticalofficesturntowardsadministrativesystemstoidentifyandmonitorbusinessunits.3.  Theimportanceofthecreationandmaintenanceofabusinessregister *'0 forstatisticalpurposeshasbeenrecognisedwithintheEuropeanUnion.The$,Ri  $Regulationontheharmonisationofbusinessregistersforstatistical ),d)2  ,Ri  #,Ri  #purposesthatcameintoforcein1993hasestablishedtheprincipleofconsistentuseofadministrativeregistersandhasspecifiedthestructureofagoodbusinessregister.SeparateRegulationscoverthedefinitionofstatisticalunitsandtheindustrialclassificationtobeusedforclassifyingtheseunits.ThesestandardsareconsistentwiththeEuropeanSystemofAccountsandprovidethebasisofaRegulationonstructuralbusinessstatistics.Thebusinessregistercontainssensitiveinformationaboutbusinessstructuresandactivitythatmustbeofferedsufficientprotection.Thestatisticianmustalsobeawareoftheburdenthatisplacedonbusinessesanddesignsurveysefficiently.  $  !X$      E+ 9 AIQ!  !E4.  Itisagainstthisbackgroundofstandardisationthatothercountries   inEuropearedevelopingtheirstatisticalsystems.Itisnaturaltocallonexpertadvice,tostudyrelevantstatisticaldocumentsandtoexpecttobeexposedtonewideas.Thisacceleratestheimplementationoftheprocessofchangewhilereducingtheassociatedrisks.Giventhespeedoftransitionandthemajorsocialandeconomicchangebeingexperienced,therapidtransferof knowhowisanessentialingredientofadevelopingeconomy.'     XX  TheorganisationofbusinessregistersintheUK 5.  TheUKoperatesadecentralisedgovernmentstatisticalservice(GSS). > Thiscoversallsocialandeconomicstatistics.AtthecentreistheOfficeforNationalStatistics(ONS),whichisresponsibleforcompilingthenationalaccountsandotherkeyeconomicstatistics.Othergovernmentdepartmentsalsohavespecificresponsibilitiesforcollectionanddisseminationofeconomicstatistics.TheMinistryofAgriculture,FisheriesandFoodisresponsibleforthecollectionofstatisticsonagriculture.TheDepartmentoftheEnvironment,TransportandtheRegionsdealswithconstructionandbuildingmaterialsandtransportstatistics.TheDepartmentofTradeandIndustryisauserofstatisticsrelatingtobusinessesandisresponsibleforsmallandmediumsizedenterprise(SME)statistics.ThroughtheCompaniesHouseAgency,itisalsoresponsibleforregistrationofcompanies.TheDepartmentforEducationandEmploymenthasjointresponsibility(withtheONS)foremploymentstatistics.CustomsandExciserunstheValueAddedTax(VAT)collectionsystem,theassociatedIntrastatsystemandthecollectionofothertradestatistics.TheInlandRevenueDepartmentisresponsiblefortheemployee,selfemployedandcorporationtaxsystems.6.  TheUKcomprisesEngland,Wales,ScotlandandNorthernIreland. '!) AlthoughtheregionalaccountsarecompiledbytheONS,therearemajordatacollectionrequirementsbytheWelshandScottishOfficeandtheNorthernIrelanddepartments.7.  Eachdepartmenthasitsownresponsibilities,whicharecoordinated +&. throughgovernmentstatisticalservicecommittees.TheONSalsoprovidessome ]-'0 interdepartmentalfunctionsinrelationtobusinessstatistics,coveringstatisticalmethodologyandbusinessclassificationsystems.TheONSbusinessregisterisaptlynamedthe InterdepartmentalBusinessRegisterasitisavailableforusebyothergovernmentdepartments.TheONSalsoconductssurveysonbehalfofothergovernmentdepartments,forexampleontheproductionofbuildingmaterials.8.  TheUKisanactivememberoftheEuropeanUnion(EU).Thestatistical v  officeoftheEU,Eurostat,hasaEuropeanwideroleonassistanceonbusinessregistersandonthenationalaccounts. ( TechnicalassistanceandbusinessregisterstheworkoftheUK    9.  TheGSShasavisionforinternationalstatisticsinwhichquality e  statisticsareusedmoreeffectivelyinthepolicymakingprocessesofnationalgovernmentandinternationalbodies.Itsetsthisoutin UKStatisticsintheWorld,itsinternationalreportfor19967.Itseesafutureinwhichconfidenceinofficialstatisticsisraisedthroughouttheworldallowingeverycitizentoassesseconomicandsocialperformancemoreaccurately.Inordertopursueitsinternationalgoals,theGSShasastrategyconsistingoffivestrands: C  $#4CB.9 AIQ!XB0  0##  understandingtheissues; ## 0  0##  focusingUKefforts; ## 0  0##  participatingindecisionmaking; ## 0  0##  buildingallowance;and ## 0  0##  UKUS.,providingUSUK.,Ԁtechnicalassistanceandlearningfromothers. ## H+ 9 AIQ!9 XH10.  OneofthemajorchallengesfacingtheGSSistomatchshrinking !]! resourceswiththeincreasingdemandsplaceduponitfromavarietyofsources.Itthereforeneedstoensurethatthereisasignificantlevelofcongruencebetweennationalandinternationalneeds.TheUKseeksatalltimestobuildpartnerships,focusingfirstontheknowledgethatalreadyexistandsecondwheretheadvantageliesinfillinganygaps.Inthecontextofthispaper,thismeansassistingbothdevelopingandtransitionalcountriestobuildalastingcapacitytoprovidetheessentialinformationrequiredforeffectiveeconomicandsocialpolicymakingandmonitoring,andassistingcentralandeasternEuropeancountriestomeetthecriteriaforjoiningtheEuropeanUnion.11.  Inordertoshapethedevelopmentoftheprovisionoftraining,advice *A%- andassistancetocentralandeasternEurope,developingcountriesandelsewhere,theUKactivelyparticipatesininternationalforasuchastheUNStatisticalCommission,Eurostatworkinggroupsandsteeringcommitteesand k-'0 -Yp  otherinternationalconferencesandmeetings.AninternationalsectionwithintheONSprovidesageneralcoordinatingrole,althoughtheDepartmentforInternationalDevelopment(DfID)takestheleadontechnicalassistanceinthefieldofstatistics.TheUKparticipatesactivelyintheDfIDDevelopmentAssistanceCommitteeandininformaldiscussionsonsystemsforinternationalreportingofaid,includingmeasurestomonitorthetargetingandimpactofaid.12.  TheUKaidprogramme,the KnowHowFund,andotherfundingsources I  suchastheEUsPHARE(PolandHungaryAssistanceontheRestructuringofEconomies)andTACIS(TechnicalAssistanceoftheCommonwealthofIndependentStates)programmesarethemainchannelsthroughwhichGSSassistanceisprovided.In1996and1997,therewasalargeincreaseinthescaleofGSSinvolvement:aroundoneactivityaweekwascarriedoutonUKprogrammesinCentralandEasternEuropealone.Projectsaredesignedtorespondtorecipientcountryneedswithdueattentionpaidtoassistingorganisationalandmanagementdevelopmentprogrammesaswellasprovidingtechnicalstatisticaladviceinordertopromotesustainablecapacitybuilding.13.  Thebusinessregisterisacentralpartofthestatistical Z infrastructure.TheUKhasbeentakingaleadingroleindevelopingandimplementingbusinessregistersinlinewithEUstandards.TheDfIDhassupportedthreeprogrammes: B.9 AIQ!XB0  0##  visitstotheUKbynationalstatisticalofficestoexaminetheproceduresthatoperateintheUK; ## 0  0##  aregulartrainingcourse(orworkshop)onsamplingmethodsforbusinesssurveys;and ## 0  0##  developmentprojectswithspecificcountries,currentlywithHungaryandCroatia,onbusinessregisters. ## 0  0## ## H+ 9 AIQ!9 XH14.  TheUKviewisthatthecountryitselfdecidesonaproject.Helpis > providedintheformoftechnicalassistancebutthecountry ownstheproject.TheDfIDhasacoordinatingrole.Itdoesnotitselfprovidethestatisticalinput.Forthisitlookstowardsprofessionalstaffwithinthegovernmentstatisticalservice.Whiletechnicalassistancecanmerelytaketheformofprovidinginformation,itisbetterfocusedifitrelatestospecificdevelopments.TheDfIDhasmovedtowardsformalsubprojects(egforthebusinessregister)withspecificobjectives,resourcesandtimescales.15.  Asallnationalstatisticalofficesareunderpressurethemselvesto & ( changetheirsystemsandareatthesametimefacingincreasingpressuresontheirresources,itisimportantthattechnicalassistanceiscoordinatedeffectively.Eurostatplaysanimportantcoordinatingrolebut,intheend,itisuptothenationalstatisticalofficestoallocatetheirscarcetimetothisimportantwork.Onbusinessregisters,Eurostathastakenfiveinitiatives.Ithas: A-'0 B.9 AIQ!XB0  0##  setstandardsformemberstatesthatmustalsobeappliedbyothersseekingtojointheEU; ## 0  0##  establishedacoordinatingroleforbusinessregistersthroughoutEurope; ## 0  0##  developedandruntrainingcoursesforEuropeanstatisticians; ## 0  0##  beenrunningmultilateralprojects,primarilythepanelsurveyofnewlycreatedenterprisesincentralandeasternEurope;and ## 0  0##  agreedandfundedpartnershipsbetweenEUcountriesanddevelopingeconomiesforprovidingtechnicalassistance. ## 0  0## ## E+ 9 AIQ!XE16.  Whenevaluatingtheassistanceofthedonorcountriesorinstitutions  k  itisworthdistinguishingbetweentechnicalassistanceandinstallationofsystems.Theredesignanddevelopmentofanewstatisticalregisterisoneofthebiggestchallengesinthelifeofthestatisticalservice.Obviouslynoneofthecountriesofferingtechnicalassistancemightbeinthepositiontoundertaketoimplementsuchalargesystemthemselves.Equallythecountriesreceivingtechnicalassistancewishthistobetheirownprojectbutwithexpertadvice,andwiththethemselvesdoingtheirowndesign,programmingandimplementation.Thisimplementationisamajortaskandthenecessaryresourcesaregenerallyunderestimatedbythestatistician. 17.  TheUKoperatescloselywithEurostatinensuringthateffective -| technicalassistanceisprovidedefficiently.EurostatitselfworkswiththeUNECEtofocusmultilateralprogrammes.Lessformalworkgoesonintheannualinternationalroundtablesonbusinesssurveyframes.ThemostrecentwasinTokyo:the1998sessionistobeinHelsinki.Acommonthemeofrecentmeetingshasbeentheimpactofglobalizationonbusinessstatisticsin generalandonthebusinessregisterinparticular.Businessesareoperatingmoreandmoreatagloballevel.ThisisparticularlytruewithintheEU.Thus,commonmethodsandstandardsareexpectedtobecomemoreandmoreimportant. Infrastructureissues:aHungarianexample 18.  InHungary,theONShasbeeninvolvedinfourcoordinatedprojects !"" involving:theorganizationalstructureofthestatisticaloffice;thedevelopmentofstatisticaltraining;thedevelopmentofbusinesssurveysystems;andbusinessregisters.Akeyaspecthasbeenthedevelopmentofprojectmanagementsystems.Theseoperateatboththeorganisational(managementdevelopmentprogramme)andatthespecificprojectdevelopmentlevel. Thespecificprojecttoolsarenotimportant,althoughtheprinciples &!( ofcontrollingthescope,resourcesandtimetablearecommonfeatures.19.  TheobjectivehasbeentoassisttheHungarianCentralStatistical L)#+ Office(HCSO)withtheadoption,inasustainablefashion,ofmethodsandtechniqueswidelyusedinmarketeconomiestosupporttheproductionofstatistics.TheexpectationwasthatthisexposurewouldmakeiteasierfortheHCSOtoproducestatisticsinconditionswherecoveragehadtobe k-'0 extendedtoincludenewprivatebusinesses.Specifically,partoftheassistancewasdesignedtohelpthemplanandbuildabusinessregistersuitedtoprivatesectorconditionsandtocarryoutandprocesssamplesurveysrequiredtoreplacethefullcensusesofgovernmentcorporations.20.  Between1991and1997,sometwentyfiveactivitieshavetakenplacein   thisareaofwork.Mosthavebeenstudyvisitsduringwhich,typically,betweenoneandsixexpertsfromtheHCSOmadevisitstotheUK.Theseusuallylastedoneweek,sometimeslonger.Visitorswerebasedatanumberofinstitutions:B.9 AIQ!XB0  0##  UKgovernmentdepartments,oftentheONSoritspredecessorsbutalsootherdepartmentshavingstatisticalresponsibilities,egtheScottishOffice,wereoftenthehosts.TheinputtypicallyconsistedofinformalpresentationsbyUKstaffofhowtheycarriedouttheparticularactivitybeingstudied,followedbydiscussionofthesituationinHungary.Areasstudiedinthiswaywerebusinessregisters,samplingschemes,datacollectionandprocessingprocedures.  ## 0  0##  AttheUKCivilServiceCollege,universitiesandbusinessesprovidingspecialisedcomputertraining,formaltrainingcourseswerefollowed,oftenspeciallydesignedtomeettheneedsoftheparticipants.Theseincludedtrainingintheuseofstandardsoftware,egSAS,ORACLEandincomputernetworks. ## H+ 9 AIQ!9 XH21.  TheremaininginputswereadvisoryvisitstoHungarybyUKexperts, n bothstatisticiansandsoftwaretrainers.SomeoftheactivitiesreferredtoabovewerefundedbytheEUPHAREprogramme.The knowhowontheredesign,implementationandoperationofaregisterthatmeetstherequirementsofamarketeconomyandtheEUregulationshasbeentransferredtotheHCSO.Inthiscontext,Eurostatmadeaveryvaluablecontributionbyprovidingmethodologicalpapersseminarsandcourses.Theroundtablegrouphadaveryimportantroleinthisrespect.Inbilateralrelations,StatisticsCanadasearlyassistancewasalsoverystimulating.22.  AbusinessregisterisnowinplaceattheHCSOandisbeingusedin ]#$ theselectionofsamplesforbusinesssurveys.However,furtherdevelopmentworkremainstobedonetodeveloptheassociatedlegislativeframeworkandsystemsforupdatingtheregister.Staffnowhaveagoodunderstandingofthetechniquesappropriateforproducingstatisticsinamarketeconomy.SamplingmethodsarenowinuseattheHCSOandstatisticsareseasonallyadjusted.TheadoptionofinternationalclassificationsisasignificantsteptoachievinginternationalcomparabilityofHCSOstatistics.Theseachievementsarecomplementedbytheavailabilityofmoderncomputerequipment.Onenegativeaspectshouldbenoted.Therewerepeopleassignedtotheprojectfromthesideofregister,informaticsandHCSOusersbuttheywereengagedinsomanyotherprojectsthatitcouldnotbeefficient.Thisisausefullessonforothersinthesameposition.  A-'0  AlogicalframeworkforprojectmanagementincludingaCroatianexample   23.  InCroatia,theUKinputhasbeenmorefocusedonspecificdevelopment e ofthenationalaccounts,thesupportingsurveysystemandthebusinessregister.Animportantroleofthetechnicalassistanceistoencouragecommunicationbetweenthedifferentpartsofthestatisticaloffice,especiallybetweenproducersandusers.24.  TheDfIDisusingatoolforprojectmanagementtoensurethat W  countriesreceiveassistanceforspecificachievablepurposes.Table1showsthis logicalframework.Thelogical,orproject,frameworkisanimportanttoolforhelpingtodesignandmanageprojects.Itprovidesasynopsisofthemainfeaturesoftheprojectandthemeansbywhichprogresswillbejudged.Itconsistsofthesixteenboxmatrixillustratedintable1,whichshowsthecauseandeffectrelationshipsbetweentheoverallgoaloftheproject,itsimmediatepurpose,itsoutputs,andtheactivitiesneededtoachievetheoutputs.  25.  Thistoolcanbeillustratedthroughtheexampleoftheredevelopment  ofthebusinessregisterinCroatia.Itisnotimportanttoshowtimesandcosts.Theseareshownas []intable2.Thetableshowshowthegeneralframeworkcanbeappliedinaspecificcase.  0   ## 0  Atoolforprojectmanagement ## 26.  Whilealogicalframeworkisessentialfortheoverallplanningofa I project,moredetaileddaytodaytoolsareneededtoensurethattheoutputisdeliveredontime,withinbudgetandaccordingtospecification.27.  OnesuchtoolisPRINCE( projectsinacontrolledenvironment),which  isusedwidelyintheUKfordevelopmentprojectsinvolvingcomputersystems.Itspecifiesthedocumentationrequiredandthecontrolmechanisms.Althoughdesignedforcomputersystemredevelopment,ithaswiderapplicability.Lookingspecificallyatthebusinessregister,anyredevelopmentofthecomputersystemislikelytobeassociatedwithchangesinclericalprocedures.AtypicalsystemredevelopmentsuchasthatplannedinCroatia(seethelogicalframeworkintable2)wouldinvolve:  B.9 AIQ!XB0  0##  computerhardwareprocurement; ## 0  0##  settingupcommunicationssystems; ## 0  0##  programmingtheregisterapplication; ## 0  0##  settinguptheclericalsystemstosupportthecomputersystem;and ## 0  0##  interfacesystemsforusersoftheregister,specificallyforstatisticalinquiriesandpossiblyforanalysis.k-'0## H+ 9 AIQ!9 XHEachofthesecouldbethoughtofasseparateprojectsorassubprojectswithinasingledevelopment.28.  ThekeyelementsinstartingaprojectunderPRINCEarethe: *y B.9 AIQ!XB0  0##  projectboard;and ## 0  0##  projectinitiationdocumentation. ## H+ 9 AIQ!9 XH29.  Theprojectboardcomprisesachairmansupportedbyatleastonesenior  k  userandoneseniortechnical(informationsystems)member.Theboardappointsaprojectmanager,andpossiblyseparatemanagersforeachsubproject.Monitoringofprogressisundertakenbyaprojectassuranceteamcomprisingabusinessassurancecoordinator(BAC)auserandatechnicalperson.TheBACmaintainsthedocumentationfortheprojectandensuresthatmeetingstakeplaceandthatanyexceptionsarerecorded.Theuserensuresthattheuserrequirementscontinuetobemet.Inthisrespect,itisimportanttorecognisethattheuserneedsmaywellchangesubstantiallyduringtheproject.Thetechnicalpersonmonitorsprogressonthecomputersystems.Eachmemberhasawelldefinedroleandresponsibilities.Boardmeetingsarethuswellfocused.30.  Theprojectinitiationdocumentcoversthekeyaspectsoftheproject. " Italsoprovidesadetailedspecificationforthefirststageoftheproject.Itmustinclude:B.9 AIQ!XB0  0##  termsofreference; ## 0  0##  procedurestodeterminethattheprojectiscomplete; ## 0  0##  asectiononrelationshipswithotherprojects; ## 0  0##  assumptionsandanassessmentoftherisks; ## 0  0##  projectboardmembersandresponsibilities; ## 0  0##  atechnicalplan,withanoutlineofallstagesanddetailsforthefirststage; ## 0  0##  aprojectresourceplan; ## 0  0##  aqualitycontrolprocedure; ## 0  0##  projecttimetablecontrols;and ## 0  0##  standards,methodsandtrainingrequirements. ## H+ 9 AIQ!9 XH31.  Itishelpfultothinkofaprojectasacombinationofanumberof n,&/  products, egtheinstalledcomputerhardwareortheonlineinvestigation A-'0 system,ratherthanaseriesoftaskstobedone.Someproductscanbedevelopedindependentlyorinparallel,whileothersareonacriticalpath,requiringotherproductstobeavailablebeforetheycanbedeveloped.32.  Astheprojectdevelops,theuserrequirementswillchange.Itisvital L thatrequestsforchangearedealtwithregularly.Itiseasytorefusetoadaptthesystemrequirementbut,withabusinessregister,itisimportanttobearinmindthatthesystemexiststoprovideaservicetoexternalcustomers(usuallyinquirystatisticians).Producingaperfectsystemontimeandwithinbudgetthatdoesnotmeetcurrentuserrequirementsisapointlessexercise.Ontheotherhand,itisalsonaturaltowanttohelpthecustomerbytakingonallchanges.However,itisimportanttoensurethatresourcesareavailabletoimplementthechangeandtoconsidertheimpactofthechangeelsewhereinthesystem.PRINCEprovidesthecontrolstoensurethisisdonesystematically.s  Measuringsuccess     $  !X$      E+ 9 AIQ!  !E33.  Thispaperlooksatthesubjectoftechnicalassistancefromthe  viewpointofthedonor.Successwillbemeasuredbythetransferof knowhowandthroughthecontrolledimplementationofchange.Althoughdifficulttomeasure,reductionsindemandfortechnicalassistancecanbetakenasanindicationofsuccessfultransferofknowledge.Theuseofthelogicalframeworkandformalprojectcontroltoolscanprovideevidencethatchangehasbeeneffected. ]p     XX  33   XX LX7XX X    W   ԅXX7ATable1TheDFIDlogicalframework  ̀PLANDOWN_*q /ddd Xdd Xdd X##q,jZ@,jZ@,jZ@,jj@+  1"  C1Narrativesummary 9* C C9Measurableindicators 9* C C9Meansofverification =* C C=Importantassumptions L=% C   CL Goal   }   Whatarethewiderproblemswhichtheprojectwillhelptoresolve 9* LC C9Whatarethequantitativewaysofmeasuring,orqualitativewaysofjudging,whetherthesebroadobjectiveshavebeenachieved?(Quantity,quality,time) 9* \ C C9Whatsourcesofinformationexist,orcanbeprovidedcosteffectively? =* LC C= (Goaltosupergoal)  }  Whatexternalfactorsarenecessaryforsustainingobjectivesinthelongrun? L=% L#C   CL Purpose   $ Whataretheintendedimmediateeffectsontheprojectareaortargetgroup?Whataretheexpectedbenefits(ordisbenefits)andtowhomwilltheygo?Whatimprovementsorchangeswilltheprojectbringabout? 9*2C C9Whatarethequantitativemeasures,orqualitativeevidencebywhichachievementanddistributionofeffectsandbenefitscanbejudged?(Quantity,quality,time) 9* \<C C9Whatsourcesofinformationexistorcanbeprovidedcosteffectively?DoesprovisionforcollectionneedtobemadeunderInputsOutputs? =*]EC C= (Purposetogoal)   F Whatconditionsexternaltotheprojectarenecessaryiftheachievementoftheproject/spurposeistocontributetoreachingtheprojectsgoal? L=%]NC   CL Outputs  ]O Whatoutputsaretobeproducedbytheprojectinordertoachievetheprojectpurpose? 9*,TC C9Whatkindandquantityofoutputs,andbywhenwilltheybeproduced?πQuantity,quality,time) 9*[C C9Whataresourcesofinformation? =*}_C C= (Outputtopurpose)  ]` Whatarethefactorsnotwithinthecontroloftheprojectwhich,ifpresentareliabletorestrictprogressfromOutputstoachievementofprojectpurpose? N=%<hC   CN Activities   i Whatactivitiesmustbeundertakeninordertoaccomplishtheoutputsandwhen? ;*-$|nC C; Inputs/resources   o Whatmaterial/equipmentorservices(personneletc)aretobeprovidedatwhatcostoverwhatperiodby:$09 X$0 / DFID  / /  0 / Otherdonors / /  0 / recipient E4)'!y/ / C CEC  $$C' 9 0X' Whataresourcesofinformation? =*=$C C= (Activitytooutput)    Whatexternalfactorsmustberealisedtoobtainplannedoutputsonschedule?WhatdecisionsoractionsoutsidecontrolofDFIDarenecessaryforinceptionofproject?5+)'!C    5?+ 9 AIQ!X?ԅA񀀀ԅATHINKԅAUP_   m(" A"p"        !   9    !A  Table2Croatia:CentralBureauofStatistics(CBS)    $  !X$      E+ 9 AIQ!  !EProject:FullRedevelopmentofBusinessRegistersSystemt     XX  Projectperiod:October1997toMarch1999ԅA*!" d/djZ@jZ@jZ@jj@##,jZ@,jZ@,JjZ@,Jjj@+  1"  C1ProjectStructure 9* C C9MeasurableIndicators 9* C C9MeansofVerification =* C C=ImportantAssumptions L=%m  C   CLGoal:Improvedandmorecoherentnationaleconomicstatisticsthroughabusinessregisterusedforallkeyeconomicsurveysandfordescribingbusinessdemography. 9* C C9Newregisterisacceptedandusedbystatisticalinquiries.Businessdemographyusedbygovernment. 9* C C9EvidenceofusethroughCBS/DfIDcontactwithGovernmentandwithInquirySections =*L #C C=Statisticalinquiriessignuptousingthenewsystem L=%L +C   CLPurpose:Createabusinessregister:Toprovideabasisforimprovingcoherenceofnationaleconomicstatistics.ToachieveconsistencywithEUmemberstates.Toimprovetherangeofinformationonbusinessstructures.Toprovideatoolforintegrationandclassificationofadministrativedata. 9*-|@C C9KeyusersreportconfidenceinthestatisticalregisterDemonstrateconvergencetoEUPublicationImprovedinputtothestatisticalregister 9*SC C9IndependentconfirmationthroughnationalaccountsEurostatquestionnaireCheckofcustomersCheckofclassificationandcoverage =*fC C=Stafffullytrainedtooperate,maintainanddevelopclericalandcomputersystemsPolicyrequirementtoapplyEUstandardsResourcesprovidedbystatisticalofficetomaintainnaturalpersonsonregister N=% vC   CNOutputs:1.Newmethodologicalframework(includingorganisation)forstatisticalbusinessregisters.2.Newstatisticalregistercomputersystemincorporatingstatisticalinquirysamplingandanalysisofbusinessdemography.3.Newadministrativeregistercomputersystemwithunchangedoutputsforadministrativeusersbutwithimprovedqualityandcoverageforthestatisticalbusinessregister. ;*. )C C;UserrequirementspecificationdocumentMarch1998UsersacceptoutputsMarch1999Administrativeusersunaffected.StatisticalregisteracceptsoutputsSeptember1998 ;*,&C C;QualityassurancereviewIndependentconfirmationwithusers =*%lC C=AppropriateorganisationandclericalresourcesinplaceAppropriateconsultancyresourcesavailablewhenrequiredContinuedfundingforoperationofsystemafterproject5+)*$C    5  }/) *#$ ;ddjZ@jZ@JjZ@Jjj@!"##,jZ@,SjZ@,jZ@,4jj@+  3" a C3Activities:1.Consultancyandtraininginrelationtodevelopmentofmethodologicalframework.2.Determinepolicyfortransitiontonewstatisticalsystem.3.Procurementofcomputersystemforstatisticalandadministrativeregisters.4.Developmentofstatisticalregistersystemsconsistentwiththemethodologicalframework5.Developuseraccess(includingcommunications).6.Developsystemforadministrativeregister.7.Improvementofqualityandcoverageoftheadministrativeregister. ;*%C C;Inputs/resources[]daystraining(UK)[]daysconsultancy(Croatia/correspondence)[]monthsregisterstaffDirectors[]monthsISstaffforbenchmarkingandprocurementcostofcomputer[][]yearsISstaff[]monthsISstaff[]monthsISstaff[]monthsclericalstaff ;*qFC C; =*qGC C=FundingofsystemsandISstaffQualifiedISstaffavailablethroughoutproject5+) QC   5